Welcome to The Orange Pages

The Orange Pages Terms & Conditions

Disclaimer and Terms and Conditions of Use Agreement

Orange Pages is a trading name of Orange Pages Ltd. Company Number 5257715 VAT Number 87137294. All references to Orange Pages in this agreement are also applicable to Orange Pages Ltd.
Orange Pages cannot be held responsible for any services or goods supplied nor do we control or are held responsible for prices of such services, products and goods, availability, competency, suitability of venues, companies and suppliers listed on or linking to Orange Pages.
The reviews of local venues and service providers published on Orange Pages are provided by members of the public and do not represent the opinion of Orange Pages or its owners. The reviews are the individual opinions of members of the public based upon their individual experience on an individual occasion.
All reviews submitted to Orange Pages therefore express the views and opinions of the authors and hence Orange Pages nor its web master or owners will be held liable.
We retain the right to alter and amend these Terms and conditions as required and without notification.

In General

Access to and use of this Web site and the services available at this Web site are subject to the following terms and conditions as set forth in this notice. By accessing, using or subscribing your business to the Web site or downloading materials from the Web site, you agree to be legally bound by the terms and conditions set forth below without any modification. Please, review them carefully. If you do not agree to the terms, please do not use this Web site.

Business Listings

Orange Pages holds no responsibility to the accuracy of any listings, it is the onus of the listing owners to contact us advising us of any errors or omissions and change of detail.
For Premium listings, companies are entering into a 12 month subscription agreement with Orange Pages Ltd, where the Orange Pages will display that business on it’s own database, which will be accessible by the general public.
After 12 months, businesses will need to resubscribe to keep their business listed in the Premium format, and keep access to functionality provided for Premium listings.
Payment terms for Premium Listings are 14 days. If after a statement letter is sent, followed by a final demand letter, no payment is forthcoming, then the customer will be referred to a debt collection agency for subscription recovery. From this point communication involving monies will be handled by a third party on behalf of Orange Pages Ltd
For Companies that have been given a 30 day free trial Premium Listing, they will not be invoiced or asked for monies unless they verbally agree to taking out an annual subscription with the Orange Pages. During the end of the 30 day trial, a salesperson will call inviting that company to an annual subscription. If the offer of an annual subscription is not deemed as value to the potential customer, then the trial listing will be reverted to a free basic listing at no cost, and the company that had the 30 day trial will owe nothing.
A 30 day trial listing can be cancelled at any time by notifying by email to or by Telephone to 01564 794676 confirming cancellation. Again no monies will be owed.
Responsibility for making contact during the 30 day trial lies with Orange Pages and not the customer.
Orange Pages will ensure Premium listings are more eye catching than free listings, and will give access to any extra functionality that is available. Orange Pages cannot guarantee that the same extra functionality will be available in all regions, and content may vary dependant on area.
If for any reason a business no longer wishes to subscribe to the Orange Pages Database, no part or full refund of any subscription fees will be given.
Orange Pages reserves the right to remove any business, either free or Premium listing from the database at any time. Examples include Business no longer trading, complaints regarding obscene or illegal business practices. No part or full refund of any subscription fees will be given.

Banner Advertising

For Banner Advertising customers, you are entering into a one, three, six or twelve month agreement, where Orange Pages will agree to display your banner.
Banners will not be displayed until payment has been recieved. Payment terms for banners are 7 days for full payment, or 7 days for first installment if you have elected to pay by installments.
Installment terms will be agreed at point of sale.
Installments will need to be paid by standing order of which Orange Pages will provide a standing order form for your use, or by electronic means through your online banking. Please ensure you put your company name in the reference box provided by your bank, to ensure we can track your payment. We bear no responsibility for any payment we recieve for which we have no means of identifying a customer.
If monthly payments are later than 7 days, we reserve the right to cancel your banner agreement and resell the associated banner slot to another customer. No part or full refund of any fees will be given.

Recommend another Business and receive an extra months advertising offer

If you recommend Orange Pages to another business, and they sign up as a paying customer, we will extend your Premium subscription by one month.
There is no limit to the number of businesses you can recommend, and we will grant you one month extra to your subscription for every new business you recommend that signs up with us. We also have opportunities available for reselling our product at reduced rates to yourself, contact us for further information.
Orange Pages reserves the right to wait for payment from the new business before granting an extra month to the existing subscriber.
The recommended business must not be in any way commercially associated with the existing subscriber. This includes businesses with multiple outlets, or owners of multiple businesses or enterprises.
This offer is only available to paid up Premium Listing Subscribers. New subscribers still owing money to Orange Pages will not be granted any extra months free advertising until their outstanding accounts have been settled.

Regional Portals

Orange Pages is not responsible for the quality or content of any associated RSS news feeds or third party content displayed on any regional portals.
Business Subscriptions and Premium listings may have access to functionality within the portals only where available, and no guarantees are provided as to which parts of the country are covered by a local portal.
Any content or events entered into local portal event planners are not the responsibility of Orange Pages, but Orange Pages reserves the right to remove any obscene or inappropriate content or events, or content that has been subject to complaint.

Intellectual Property

The copyright in this entire Web site, unless stipulated, is held by Orange Pages. All material provided on this Web site is protected under international copyright laws and treaty provisions. Except as expressly provided herein, none of the material provided on this Web site may be copied, distributed, republished, reproduced, downloaded, displayed or transmitted in any form for commercial use without the prior written permission of Orange Pages.
Individual visitors of this Web site are permitted to download or print one copy of material published on this Web site solely for their personal, non-commercial use, provided that they do not modify the materials and that they retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of the terms and conditions contained herein. Orange Pages does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret laws.
The trademarks, logos and service marks (collectively referred to as "Trademarks") displayed on this Web site are claimed by Orange Pages and no trademark license, either express or implied, is granted by Orange Pages. You do not have any right to use any Trademark or Service Mark displayed on this Web site except as expressly provided under the doctrine of Fair Use without the prior written permission of Orange Pages. In the event of unauthorized use or misuse of its Trademarks Orange Pages will pursue its legal remedies without delay.

Electronic Information Submitted to this Web site

Any communication or material other than your personal information submitted to this Web site by electronic mail is the exclusive property of Orange Pages and is considered to be non-confidential and non-proprietary. Such communication may include without limitation questions, comments, suggestions and ideas. Orange Pages shall be free to use them for any purpose whatsoever without restriction or compensation.
Orange Pages assumes no responsibility for, or is otherwise legally responsible for remarks posted upon this Web site by third parties, even if those remarks are defamatory. Orange Pages allows third parties to post their opinions on this site, but asks third parties to follow guidelines such as not leaving negative or abusive comments. Orange Pages will take all reasonable measures to ensure only appropriate opinions are published by means of human or automated intervention, but will not partially edit or censor opinions. Opinions deemed inappropriate will be deleted. The final decision as to what is deemed appropriate and shall be allowed to be published on the website will lie with Orange Pages.
However, in certain situations, outlined below, Orange Pages will remove postings by third parties ("posters" or "users"), including, to wit:

(1) Orange Pages is presented with a settlement agreement, resolving a dispute between the poster and any third party(ies) complaining about the posting, mandating that the posting be removed.
(2) The posting contains vulgar, profane, or obscene language.
(3) The posting contains adult material, including but not limited to, graphic images, written images, or links thereto.
(4) The posting does not relate to a valid commercial transaction and is not the type of posting for which the Web site is intended, namely the referral of UK venues and service providers.
(5) The posting contains personal identifying information about another user of this Web site.
(6) The posting was posted by a user who submitted false contact information during the registration process and Orange Pages is unable to contact the poster/user.
(7) Multiple copies of the same posting.
(8) The posting was made by a current owner, employee, former employee, or immediate family member of the company being reviewed.

If you believe that a user has posted material which meets one of the above conditions, contact the Orange Pages by e-mail at or write to us at the address provided below.

Disclaimer

THE INFORMATION IN THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Orange Pages SHALL NOT BE RESPONSIBLE FOR ANY ERRORS, OMISSIONS OR TECHNICAL INACCURACIES IN THIS WEB SITE.
Orange Pages is constantly improving its products and services and reserves the right to make such improvements or changes to this Web site, the materials, products, services or prices posted in this Web site without prior notice as it deems necessary.
As a convenience to you, Orange Pages may provide links to Web sites operated by others. Orange Pages makes no representations about Web sites accessed from this Web site which are not maintained, controlled or created by Orange Pages and does not endorse any linked Web sites or the information appearing thereon. Links do not imply that Orange Pages is affiliated with or associated with such linked Web sites, their owners or operators or any related companies.

Indemnity

You agree to indemnify, hold harmless, and defend Orange Pages, its subsidiaries, affiliates, sponsors, or any related companies (including those which share substantially common ownership), and its officers, directors, employees, agents, insurers, and representatives of any of them (collectively the "Release Parties") from any an all claims, demands, actions, causes of action, suits, sums of money, judgments, controversies, and liabilities whatsoever, at law or in equity, arising from or in any way resulting from your use of this Web site.

No Agency

You and Orange Pages are independent contractors, and no agency, partnership, joint venture, employee/employer or franchiser/franchisee relationship shall be deemed to exist, or is intended to exist by this Agreement.

No Guarantee of Continuous Use

We do not guarantee continuous, uninterrupted or secure access to our services, and operation of our site may be stopped due to factors outside our control.

Survival

In the event one part of this Agreement is found to be invalid, the other provisions shall remain valid and enforceable.

Agreement

Your use of this Web site signifies that you have read, understand and agree to be bound by the terms of this Agreement.

Agreement

Please note the records of the Orange Pages Directory are held on computer. The database is available to visitors via the Internet.

You can direct any questions concerning these Terms and Conditions of Use to:

Orange Pages Ltd
P..O. Box 454
Cardiff CF42

Or email us